Privacy Policy
Last updated 7 November 2026
The short version
The KSIJ Mumbai app is run by the Khoja Shia Ithna-Asheri Jamaat, Mumbai (legal name: Khoja Shia Isnaashari Jamaat; “the Jamaat”, “we”). There are no member accounts or logins. The app does not track you, has no advertising and no analytics, and we never sell your information.
Our server keeps only what you choose to send us — a venue booking request, feedback, a Kabristan or Mosque Finder report — and, if you turn on notifications, an anonymous push token. Each one is explained below: why we keep it, for how long, and who sees it.
What stays on your device
Your settings (theme, azan alerts, reminders), saved prayer times and Digital Kabristan Fatiha and Ziyarat reminders are stored on your phone only. They never reach our server and are removed if you clear the app’s data or uninstall it.
Jamaat content (prayer timetable, news, Janaza announcements, kabristan records, mosques) is downloaded from our server. Those requests carry nothing about you.
What we keep, why, and for how long
Venue booking requests
What: the name and phone number you enter, plus the venue, hall, date, slot, event details and any notes. Why: so the office can handle your booking and call you about it. Who sees it: the Jamaat office only. How long: only as long as the office needs it to handle the booking.
Feedback
What: your message, a screenshot if you attach one, your name and phone or email only if you choose to give them, and basic device information (app version, device type and system version, and the screen you were on). Why: to fix problems and improve the app, and to reply if you asked us to. Who sees it: the KSIJ Mumbai app team. How long: 12 months, then deleted automatically, screenshot included.
Kabristan reports and suggestions
What: the correction or name you send, your relation to the marhoom or marhooma, a photo of the grave board if you add one, and your name and phone or email only if you give them. Why: to check and correct the kabristan records and contact you about them. Who sees it: the KSIJ kabristan committee and Jamaat office. Nothing you send is shown in the app until the committee has checked it. How long: kept with the record of corrections; ask us and we will delete your report and your details.
Mosque Finder suggestions
What: the place, area and message you send, and your name and phone or email only if you give them. Why: to add or fix a mosque in the list. Who sees it: the Jamaat office. How long: 12 months, then deleted automatically.
Grave records (public)
Digital Kabristan shows burial records published by the Jamaat: the name of the marhoom or marhooma, family relations as written on the grave board (which may name living relatives), age and dates, where the grave is, and photos of the board or qabr taken by the Jamaat office. They are public so families can find and visit graves, and are kept as the community’s burial record. Searching happens on your phone. If anything is wrong, or you would like a relative’s name taken off, use Report a problem on the grave, or contact us (below).
Janaza announcements
Announcements show the name of the marhoom or marhooma, family relations, and the Namaz-e-Janaza, burial and majlis details shared by the family. They never include phone numbers. The public list in the app shows each announcement for 30 days; the Jamaat office keeps the record longer for its own registers.
Many announcements arrive as WhatsApp messages to the Jamaat’s number. Messages from Jamaat office numbers the Jamaat has approved may be published automatically; any other message waits as a draft until the office checks it. For each message we keep the text (with phone numbers removed) so the office can check it, a reference to the sender (a one-way hash plus the last 4 digits, never the full number), and the message id. The WhatsApp text is deleted after 30 days; the announcement itself stays.
Push notifications
Azan alerts and reminders are scheduled on your phone; nothing about them is sent to us.
If you turn on “New posts from KSIJ Mumbai” or “Janaza announcements”, your phone or browser gives the app a push token (a delivery address from Apple, Google or your browser) and we store it with the topics you chose. It is not linked to your name, number or any account and is never used for advertising. Turning the setting off deletes it. Tokens that stop working are switched off and deleted after 30 days. We also keep a log of each notification sent (its title and how many were delivered or failed) — it holds nothing about you.
Spam and abuse protection
To stop forms being flooded, the server counts requests for a short time using a one-way hash (a scrambled code) of your connection — never your IP address itself. These counters expire on their own. Some forms may also use Cloudflare Turnstile, a bot check.
Camera, photos and location
Camera: used only when you tap “Open camera” in Digital Kabristan’s “Give Sadqah” (Android and the website) to read the Jamaat’s UPI QR code. The picture is read on your phone; nothing is recorded, saved or sent. Jamaat office staff also use the camera in their admin screen to photograph grave boards.
Photos: a photo you choose to attach to feedback or a Kabristan report is sent to us as described above. The app does not read your photo library otherwise.
Location: if you tap “Find near me” in the Mosque Finder, your phone asks your permission and your location is used on your phone only, to sort mosques by distance. It is never sent to us or stored.
The Jamaat's WhatsApp number
The Jamaat’s WhatsApp number (provided through MSG91) is shared with Safe Haven, the community’s confidential counselling service. Messages meant for Safe Haven pass through our server in transit only: they are handed on to Safe Haven unchanged and are not stored, read or logged by this app. Only Janaza announcement messages are kept, as described above.
Services we use
These companies process data for us only to run the app. None of them may use it for their own purposes, and none receive it for advertising.
- Vercel — hosts the website and server, and stores grave photos.
- Neon — our database (everything listed above that we keep).
- Apple Push Notification service, Firebase Cloud Messaging (Google) and Web Push — deliver notifications to your push token.
- MSG91 and Exotel — WhatsApp providers for the Jamaat’s number (receiving Janaza messages and sending replies).
- Meta — WhatsApp (messages to the Jamaat’s number) and Instagram (the Community News posts we show).
- Anthropic — AI that reads Janaza WhatsApp messages and images to fill in the announcement for the office to check, and writes short news headlines. Sender phone numbers are removed first.
- Cashfree Payments (India) — our payment processor for online donations, once they are switched on (not active yet).
- OpenStreetMap — map tiles. Your phone fetches them directly, so they see your IP address as any website would.
- Cloudflare Turnstile — bot check on forms.
- AlAdhan — calculated prayer times. Our server asks for Mumbai’s times; nothing about you is sent.
- ya-mahdi.net (Divine Pearls) — duas and ziyarat open from their website.
Donations
Sadaqah, Khums and Kabristan Sadqah are paid in your own UPI app (or, on iPhone, in Safari). The app shows the Jamaat’s UPI details and hands over; it never sees, handles or stores payment details or amounts.
Online UPI, card and net-banking payments are not active yet. When they are switched on, they will be processed by Cashfree Payments India Pvt. Ltd., a payment gateway company in India. You would pay on Cashfree’s secure checkout; your card, UPI and bank details go only to Cashfree and are never seen or stored by us.
For each online payment we would keep the amount, what it is for (Sadaqah, Khums or Kabristan Sadqah, with the marhoom’s name and grave if you chose that), the Cashfree order and payment references, the payment method (e.g. UPI) and the receipt number — plus your mobile number, which Cashfree requires, and your name and email if you give them. These are shared with Cashfree to process the payment, kept for the Jamaat’s accounts, and seen only by the Jamaat office. Your receipt shows your name if you gave one, but never your phone number or email.
Who sees your information
Only the Jamaat office and the KSIJ Mumbai app team, and for Kabristan reports the KSIJ kabristan committee — plus the services listed above, only to run the app. We do not sell or share it with anyone else. We would disclose information only if the law requires it.
Correcting or deleting your information
There are no accounts, so there is nothing to close. To correct or delete feedback, a booking request, a Kabristan or Mosque Finder report, or anything else you sent, contact us at info@ksijamat.org with roughly when you sent it and the name or phone number you used. We will act on it and tell you when it is done.
To correct a grave record or Janaza announcement, use Report a problem in the app or contact us. To remove a push token, turn the notification off. Everything on your phone is removed when you clear the app’s data or uninstall it.
Grievances
We follow India’s Digital Personal Data Protection Act, 2023. For a question, complaint or request about your personal data, contact the Jamaat office: info@ksijamat.org, phone 9867911014, or write to 66/70, Hazrat Abbas (A.S.) Street, Hazrat Imam Husein (A.S.) Chowk, Mumbai 400 009. We aim to reply within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.
Links to other services
Some tiles open other websites (such as ya-mahdi.net or Instagram). Once you leave the app, that service’s own privacy policy applies.
Who the app is for
The app is suitable for all ages. Its forms (bookings, feedback and reports) are meant for adults, and we do not knowingly collect information from children.
Changes
If this policy changes, the date at the top of this page changes too.
Contact
Khoja Shia Ithna-Asheri Jamaat, Mumbai: info@ksijamat.org. See also Contact & support and our terms of use.
The KSIJ Mumbai app and website are operated by Khoja Shia Isnaashari Jamaat, Mumbai.